Where we deliver
We currently deliver within the United Kingdom only. We hope to offer international delivery in future — if you’re ordering from outside the UK, please get in touch and we’ll see what we can do.
Dispatch times
Physical orders are dispatched within 7 days of payment. You’ll receive an email confirmation when your order is on its way. Ebooks and other digital downloads arrive by email straight after payment.
Delivery options
Standard and faster delivery options are shown at checkout, along with an estimated delivery date for your order.
School and organisation orders
Schools and organisations can pay by card at checkout, or request an invoice. Invoiced orders are dispatched once payment has been received.
Returns and exchanges
If something arrives damaged or isn’t what you ordered, email us at info@tellsomebodyuk.org with your order details and we’ll arrange a replacement or refund.
For a change of mind, you can return an unused, unopened item within 14 days of delivery for a refund. Please contact us first so we can let you know where to send it. Return postage is at your own cost unless the item is faulty or was sent in error. Ebooks and other digital downloads cannot be returned once delivered.
Questions
If you’re not sure about anything here, contact us before you order and we’ll be glad to help.
Last updated: 8 November 2026.